Privacy Policy

Dodomat Privacy Policy

Your Privacy Matters

Your privacy is important to us. By respecting your privacy, we aim to build lasting relationships with you, your business, customers, and staff. Any information you provide will be used only for its intended purpose. This Privacy Policy applies to information collected for credit card accounts and transactions conducted through www.dodomat.com.my.

Information We Collect and Purpose

To provide you with our services, we may collect the following types of personal information:

  • Personal Details: Name, address, email address, identification documents.
  • Billing Information: Credit card statement, financial details.

This information is used for:

  • Authentication and identity verification.
  • Order processing and fulfillment.
  • Billing, contact, and customer support purposes.

We do not share, sell, or disclose your information to any third party except as required by law.

Information Shared with Service Providers

We may disclose certain information to trusted third-party service providers who perform services on our behalf, including:

  • Sales and marketing services.
  • Billing and shipping assistance.
  • Customer inquiries and support.

Additionally, we may share information with financial institutions when jointly offering financial products or services, in accordance with legal requirements.

Security and Confidentiality of Your Information

We are committed to protecting your personal information. To ensure this, we:

  • Restrict access to your non-public personal information to authorized personnel only.
  • Use physical, electronic, and procedural safeguards that comply with legal standards to maintain confidentiality.

Order and Credit Card Information

Dodomat uses secure third-party e-commerce providers—Stripe, Billplz, Atome PayLater, ShopBack, and GrabPay—to process payments on www.dodomat.com.my.

How It Works:

  • When you purchase a product, these providers collect necessary contact and payment details (e.g., name, delivery address, and credit card information).
  • Information collected (excluding credit card details) is shared with Dodomat to fulfill orders, provide support, and share updates or new offerings.

Credit Card Security:

  • Your credit card details do not pass through Dodomat’s website.
  • Stripe, Billplz, Atome PayLater, ShopBack, and GrabPay handle and protect credit card information using industry-standard Secure Sockets Layer (SSL) encryption.

For any inquiries regarding this Privacy Policy, please contact us via www.dodomat.com.my.